Marina Suites - Puerto Rico (Gran Canaria)

everything

having to pay 28 euros to use the safe for 1 week

Everything

Elevator, allways broken

Everything.First class

Dinner meals are delicious, congrats to the chef and staff! Nice view to the port and lovely infinity pool.

The parking belongs to port and has to be paid (10 EUR / day); the hotel can provide parking permits for 35 EUR / week which is ok, but there are very few (like 5 permits at 200 rooms) so you have to be lucky to get one... The breakfast is acceptable (although service is very good), entertainment is poor.

Very spacious rooms

- Hotel is located in port. To reach the beach you must cross the entire parking. - Although parking is very large, if you rent a car, you can not get free parking becouse the hotel has only 10 parking spaces and for them anyway (if you're lucky to get a parking card) you'll pay 30 euro / week.Otherwise you pay 10 euro / day. - Pool is tiny compared with hotel capacity, if you're lucky to find a place on the pool, however it is very cold because it is poorly located. - If you go with a child, must take them slip slippers. Room floor is very dangerous. - Sunday and Tuesday are not days of cleaning room :) Although our last day was Thursday, our room was not cleaned on this day, so we spent 8 nights and we received only 5 days of cleaning. - If you choose half board, for dinner you must choose from the beginning a fixed time: 7 , 8 or 8:45.Be careful not to be late or you'll be "put in the corner" by staff.They have a fantastic nerve.

We enjoyed our stay very much. Good location and very helpful staff. The buffet breakfast was excellent and set within a reasonable time period - no rushing! Likewise, the themed evening buffet offered a varied selection of good quality food to suit all tastes. The infinity pool area was also very nice and relaxing. We would certainly like to visit again and would recommend Marina Suites to friends.

My only complaint would be the glass/drinks stains on the coffee table/ balcony table which I did mention to the lady cleaner who said that these marks were not possible to remove due to the type of material the tables were made of, and that this problem seemed to exist in all suites.

Great location in Puerto Rico. Beautiful pool, clean facilities and fast poolside bar service.

Only have wi-fi in reception. Slow lifts/elevators. Twin beds.

Everything!

-great infinity pool but cold water -nice view from the room (8th floor) -very big room (60square m) -good breakfast -location -free wifi -friendly staff especially the girl from Poland

-not so good dinner -very slow and small elevator -cold marble floors -cheap interior design

This was just a fab hotel . Every detail had been taught about to make your stay as pleasurable as possible . Food ,rooms , friendly staff , pool area ,Decoration of hotel and its location . Even on checkout this hotel provides you with shower and changing rooms facilities & luggage storage completely necessary with kids while you wait for your flight . This shows amazing customer service . Will definitely go back again .

We loved how friendly all the staff were and their fine attention to detail. The hotel was beautiful, clean and organised. Our room was so big and beautifully decorated with a modern boat theme. The pool was stunning and looked out onto the sea.

Didnt like the low light shades in living area very sharp on the end ! The rug in bedroom very rough to stand on and the rug in living area very easy to trip over .

Bed comfy but would have been nice to have a double rather than two singles pushed together.

breakfast very good, loved the pool area and view from there

The bedroom was noisey the window let in the noise you could hear every thing. There was noise from the drains above. Would not say again at this hotel